Pump Outs for Septic & HSTP Systems
Regular pump outs are an essential part of maintaining both septic systems and Home Sewage Treatment Plants (HSTPs). While many people understand that septic tanks require pumping, there’s often a misconception that HSTP systems never need it — which isn’t the case.
How Often Does an HSTP Need Pumping?
Unlike septic tanks, HSTP systems typically require pump outs less frequently — usually every 7 to 10 years, depending on usage and system performance. As part of our regular servicing, we monitor your system and will let you know when a pump out is required, so it never becomes a problem.
Why Proper Pump Outs Matter
A pump out isn’t just about removing waste — it’s a critical part of maintaining the health and longevity of your system.
If pump outs are delayed or not carried out correctly, it can lead to:
- Reduced system performance
- Increased wear on components
- Potential system damage
- Costly repairs down the track
Done the Right Way — Every Time
At Maxfield’s Wastewater, we take a hands-on approach to every pump out.
We don’t just organise the job — we ensure it’s done properly by having one of our experienced technicians on-site during the process.
This allows us to:
- Prevent damage to internal components during pump out
- Inspect the system while the tank is empty (a rare opportunity)
- Check airlines and critical system components
- Identify any potential issues early
Safe & Efficient Tank Refilling
Once the system is pumped out, it must be refilled correctly to avoid structural issues.
We organise a water carrier to refill the tank quickly and efficiently, which:
- Avoids excessive use of your town water supply
- Reduces water costs for the homeowner
- Prevents the risk of the tank lifting or “popping” out of the ground
- Ensures the system is returned to operation safely
A Complete, Managed Service
We take care of the entire process for you, including:
- Organising the pump-out contractor
- Coordinating the water carrier
- Providing a technician on-site to oversee the work
- Completing a full system inspection during the process
This ensures everything is done thoroughly, professionally, and without hassle.
EXCELLENT Based on 173 reviews Posted on Robert CotterTrustindex verifies that the original source of the review is Google. Very reliable and easy to deal with. Called on a Friday afternoon and they were able to be there within the hour. Super friendly and professional team.Posted on Jenny WolfeTrustindex verifies that the original source of the review is Google. Great company, they are reliable, communicate well. Not expensive & provide a ⭐ ⭐️⭐️⭐️⭐️ service. Highly recommendedPosted on MichaelTrustindex verifies that the original source of the review is Google. very reliable and keeps us informedPosted on Alistair EastonTrustindex verifies that the original source of the review is Google. Maxfields installed our Wastewater treatment plant 9 years ago and have been maintaining it regularly ever since. Very happy to recommend them.Posted on Scott HallTrustindex verifies that the original source of the review is Google. Great Service. Knowledgeable technicians . Prompt service for breakdownsPosted on Leah BennettTrustindex verifies that the original source of the review is Google. Maxfield's have been amazing. Yesterday Jim was amazing, friendly and helpful even though I forget he was coming. Instead of getting upset and frustrated at me he unknowingly calmed me down and we worked through the problem and he was able to complete the service. Thanks Jim You Rock!!! UPDATE: We have been using Maxfields for a few years now and they have been amazing.Posted on Bevan GillespieTrustindex verifies that the original source of the review is Google. They were efficient. They had everything happening as required. They left the yard tidy, you can't ask for more than that.Posted on Cherie MacleodTrustindex verifies that the original source of the review is Google. Excellent service, they do our quarterly wastewater servicing without us having to do anything. The reports are sent to council as required. When a minor repair was needed, they contacted us immediately to see if we wanted to go ahead with the repair, and did it on the spot.Posted on Kate DalrympleTrustindex verifies that the original source of the review is Google. From the initial contact to request a quote through to the final approval process, Jamie, Kelly and their highly skilled team ensured a seamless and professional process. I cannot recommend them highly enough with their regular communication and updates, minimal disruption, efficient processes, and value for money. Thank you.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more